What platforms should businesses focus on for effective online review management?

The most important platforms for online review management depend on the industry, but generally include Google Business Profile, Facebook, Yelp, and industry-specific review sites such as TripAdvisor for hospitality or Healthgrades for healthcare. These platforms hold significant weight in influencing consumer decisions. Businesses should also monitor social media mentions and e-commerce site reviews if applicable. Aiplex ORM helps businesses track reviews across multiple platforms from a single dashboard, ensuring no critical feedback goes unnoticed. This unified monitoring saves time, ensures consistency in response, and maintains a healthy brand image across the web.