Stay Ahead of Conversations with AiPlex Social Listening

Listen in and understand what people are saying about your brand, business, or campaigns in real time. AiPlex social listening services helps you track sentiment, spot trends, and insights to facilitate business decisions through advanced online brand monitoring and digital mention tracking.

Quick Feature Highlights

REAL-TIME BRAND AND KEYWORD MONITORING

SENTIMENT AND TREND ANALYSIS

COMPETITIVE AND INFLUENCER INSIGHTS

AI-BASED NOISE FILTRATION

ACTIONABLE REPORTING DASHBOARD (includes Reputation Monitoring Tools)

About the Service

Your audience is talking about you, across social media, forums, blogs, and review sites, Q&A platforms, discussion boards, podcasts, and every mention can influence your brand reputation.

AiPlex online brand monitoring ensures you are looped in into the buzz surrounding your brand.

Our intelligent digital mention tracking system continuously scans millions of conversations across platforms like X (Twitter), Instagram, YouTube, Facebook, LinkedIn, Reddit, and more. It identifies brand mentions, tracks emerging topics, detects viral spikes, and classifies sentiment using sentiment analysis to help you make data-driven decisions.

AiPlex Social Listening empowers you to

● Understand public perception in real time ● Detect crises before they blow up ● Track the success of campaigns or product launches ● Benchmark against competitors with competitor brand tracking ● Strengthen audience relationships through timely and meaningful engagement AiPlex transforms raw social chatter into clear, actionable intelligence that supports marketing, PR, and strategic decision-making - powered by our end-to-end social listening services.

Why Choose AiPlex for Social Listening

Advanced AI-Powered Analytics

Our proprietary algorithms analyze tone, emotion, and trends to deliver meaningful insights, not just keyword counts - enhanced through sentiment analysis ORM tools.

Cross-Platform Coverage

Monitor all major social media, review sites, and online communities through one centralized dashboard.

Crisis Detection & Alerts

Get instant notifications when negative sentiment spikes or a viral issue begins, enabling proactive response.

Custom Dashboards & Reports

Receive data visualizations tailored to your brand or campaign goals, complete with shareable executive summaries.

Human Intelligence Validation

Our analysts verify AI findings to ensure every insight is accurate and contextually relevant free from hallucinations or inappropriate sources.

Integration Ready

Easily connect insights with your ORM, PR, or marketing tools for a seamless digital strategy - all through AiPlex's advanced reputation monitoring tools.

Our 5-Step Social Listening Process

DEFINE KEYWORDS AND BRAND SCOPE

We start by identifying the keywords, competitors, hashtags, and relevant audience segments you want us to monitor - a foundation for effective competitor brand tracking and online brand monitoring.

DATA COLLECTION ACROSS CHANNELS

Our system tracks mentions from social media, review portals, blogs, Q&A platforms, and news websites globally in real time using our digital mention tracking network.

SENTIMENT AND TOPIC ANALYSIS

We classify conversations by tone, emotion, and intent using advanced natural language processing models powered by sentiment analysis ORM.

INSIGHT GENERATION AND REPORTING

Meaningful patterns, trending issues, and opportunities are compiled into periodic reports with visual insights from the social listening dashboard.

STRATEGY RECOMMENDATION AND ACTION

Our team collaborates with your marketing or PR division to turn insights into measurable actions that enhance reputation and engagement - reinforcing your brand through continuous reputation monitoring tools and online brand monitoring.