Shape Your Online Reputation with AiPlex Review Management

Build trust, credibility, and visibility with smarter review management strategies. AiPlex helps you manage what customers say and perceive about your brand across Google, social platforms, Q&A, and review sites - helping you build a positive reputation through review management services and brand rating improvement.

Quick Feature Highlights

CENTRALIZED MONITORING FOR ALL REVIEW PLATFORMS

AI-ASSISTED REVIEW ANALYSIS AND SENTIMENT TRACKING

PROACTIVE RESPONSE MANAGEMENT

FAKE AND DEFAMATORY REVIEW DETECTION AND REMOVAL WITH ORM REVIEW REMOVAL AND REPAIR

DETAILED PERFORMANCE AND REPUTATION ANALYTICS TO DRIVE BRAND RATING IMPROVEMENT

About the Service

Customer reviews can make or break your brand's reputation. A single negative comment or false review can impact purchasing decisions and credibility across platforms - which is why online review management is a vital part of Online Reputation Management (ORM) success.

AiPlex Review Management enables brands, businesses, and public figures to monitor, analyze, and respond to online reviews in real time. Whether it's Google, TripAdvisor, Glassdoor, Facebook, or industry-specific review portals, AiPlex provides unified review management services to maintain a consistent and positive online image.

At AiPlex, we help you turn feedback into opportunities for growth and ensure your online presence reflects your brand values while driving brand rating improvement.

Our platform ensures every review, positive or negative, is tracked and handled appropriately. Positive reviews are amplified, while misleading or malicious feedback is flagged and escalated for removal through ORM review removal and repair.

With analytics, sentiment tracking, and performance dashboards, you gain the power to understand customer perception, manage negative review suppression, and act before any issue spirals out of control.

Why Choose AiPlex for Review Management

Comprehensive Platform Coverage

Monitor reviews across Google, Facebook, Glassdoor, TrustPilot, AmbitionBox, and app stores - your complete online review management suite.

AI-Driven Sentiment Analysis

Automatically identify tone, keywords, and emotional context to understand how customers feel and guide brand rating improvement.

Proactive Response Strategy

Our experts craft thoughtful, personalized responses that resolve concerns and improve trust, forming a key part of ORM review removal and repair.

Fake Review Detection & Takedown

We identify spam, competitor attacks, and defamatory reviews, and collaborate with platforms for removal - ensuring legal and ethical negative review suppression.

Performance Analytics & Trends

Gain actionable insights from review patterns, ratings, and brand sentiment shifts across review management services.

Reputation Improvement Campaigns

Encourage happy customers to leave positive reviews, organically supporting brand rating improvement across platforms.

Our 5-Step Review Management Process

AUDIT AND SETUP

We start by auditing your brand’s current presence across all review platforms and configuring online review management systems.

REAL-TIME REVIEW TRACKING

All customer feedback and reviews are tracked in real time through our centralized dashboard - including Google review management services.

SENTIMENT ANALYSIS AND CATEGORIZATION

Reviews are analyzed and classified as positive, neutral, or negative, helping prioritize action and understand overall sentiment for the brand rating improvement.

RESPONSE AND ESCALATION MANAGEMENT

Our ORM experts draft suitable responses or escalate serious issues for resolution and takedown (in case of fake or malicious reviews) for ORM review removal and repair and negative review suppression.