Is it possible to remove negative reviews completely?

In most cases, negative reviews cannot be removed unless they violate the review platform’s guidelines, such as containing hate speech, spam, or false claims. If a review meets these criteria, businesses can request removal by submitting evidence to the platform. However, if the review is genuine but unfavorable, the best approach is to address the concerns constructively. Aiplex ORM assists businesses in identifying removable reviews and provides guidance on professionally handling those that remain. This ensures that even unavoidable criticism becomes an opportunity to demonstrate excellent customer service.