Can ORM remove negative reviews completely?

While some negative reviews can be removed if they violate platform guidelines—such as containing hate speech, fake claims, or inappropriate content—not all negative feedback can be deleted. In many cases, ORM focuses on resolving issues directly with the reviewer, encouraging them to update their feedback after satisfactory resolution. If removal isn’t possible, ORM strategies work to minimize the visibility of such reviews by promoting positive feedback and content. This approach ensures that the overall perception remains favorable despite isolated criticism.