
Online Reputation Management for Brands & Marketplaces
Monitor and Manage Your Online Reputation Across Digital Channels.

Online Reputation Management for Brands & Marketplaces
Monitor and Manage Your Online Reputation Across Digital Channels.
ORM for Brands
In the D2C and eCommerce space, online reputation or perception plays a key role in business success. From customer reviews and influencer mentions to marketplace ratings, a brand’s credibility is built or broken online. Effective online reputation management for brands ensures authenticity, trust, and consistent positive engagement across every platform where your brand appears.
Brands face constant threats like fake seller listings, counterfeit products, poor reviews, negative social chatter, and impersonation on platforms.
Effective online reputation management ensures authenticity, customer trust, and consistent positive engagement across every platform where your brand appears.

Our ORM Solutions for Marketplaces & Brands
We provide customized ORM services for D2C, retail, and ORM for eCommerce brands:
Counterfeit & Brand Rights Enforcement: Detect and remove fake listings, unauthorized sellers, and counterfeit products - a core part of online brand protection services.
Customer Review Management: Monitor and respond to reviews across marketplaces and social platforms.
Seller Reputation Control: Track and manage third-party seller ratings that impact your brand.
Crisis Monitoring & Misinformation Control: Detect fake posts or misleading claims about your products early.
Online Brand Protection Services: Take down cloned sites, fake pages, and impersonating accounts.
Influencer & PR Campaigns: Build trust with creators and highlight positive customer experiences, supporting brand reputation repair initiatives.
Why ORM is Critical for BRANDS
A recurring theme in multiple surveys globally is that 93% of online shoppers make their purchase decisions based on reviews and ratings.
A single viral post or poor customer service review can derail months of marketing.
Online reputation management for brands ensures authentic, positive content dominates search and social spaces, protecting both sales and customer loyalty.
How AiPlex ORM Helps
Monitoring (24/7/365)
Track every brand mention, review, and listing across eCommerce, social, and forums - part of our continuous D2C brand ORM efforts.
Brand Rights Enforcement
Remove fake sellers, duplicate sites, and counterfeit listings using online brand protection services.
Sentiment Analysis
Understand customer mood and identify early risks to support brand reputation repair.
Review & Response Management
Turn customer feedback into positive engagement leveraging customer review management practices.
CASE STUDY
A leading D2C brand that delivered exam-prep courses saw fake product listings across marketplaces and e-commerce sites. AiPlex detected and deleted listings from over 1,800+ unauthorized sellers with over 80,000 + product listings saving millions in revenues for the brand.
Sub-Sectors We Serve
Direct-to-Consumer
(D2C) Brands
Online Marketplaces
(B2B AND B2C)
Retail Chains
(Offline AND Omnichannel)
Quick Commerce
Platforms
Food Delivery
Apps
Fashion & Lifestyle
Brands
Logistics & Supply
Chain Platforms
Online Matrimonial &
Matchmaking Services


GET STARTED TODAY...
Work With Specialists to Keep Your Brand Trusted Online
GET STARTED TODAY...
Speak to a strategist today and see why brands rate AiPlex among the best online reputation management company options for India and global markets.