Can Google reviews be used for customer insights?

Introduction Audiences form opinions instantly based on social conversations, reviews, and the content circulating across platforms. In such a high-speed environment, businesses can no longer rely solely on ads or content strategies to influence perception; what truly matters is how the public talks about the brand. This is where ORM in digital marketing becomes essential. […]

Customers have instant access to reviews, feedback, and discussions across social media and online platforms, which means that every impression matters. This is where an ORM company plays a pivotal role—helping brands manage and enhance how they are perceived online. Businesses that understand the importance of digital trust and take proactive steps to maintain it […]

In today’s digital-first business landscape, a company’s online image defines how customers, investors, and even employees perceive its credibility. Every review, social media mention, and news article contributes to shaping your brand’s reputation. Whether you’re an established corporation or a rapidly scaling enterprise, maintaining a strong online company image isn’t optional — it’s a strategic […]